Privacy policy

This policy applies to the website operating at the URL:printoscope.pl

• Service operator: MileSTONE Sp. z o.o.
• Address: Ul. Piątkowska 122A/1, 60-649 Poznań
• Email: sales@printoscope.pl

The data administrator is Printoscope Sp. z o.o., based in Warsaw.

The website uses personal data for the following purposes:

• Newsletter management
• Online chat communication
• Handling inquiries through forms
• Fulfillment of ordered services
• Presentation of offers or information

The website collects user information and behavior in the following ways:

• Through voluntarily provided form data entered into the operator’s systems.
• By saving cookies on end-user devices (“cookies”).

• Login and personal data entry points are protected at the transmission layer (SSL certificate). This ensures data is encrypted on the user’s device and can only be read on the target server.
• Personal data stored in the database is encrypted in a way that only the operator with the key can read it. This protects the data in the event of a database breach.
• User passwords are stored in a hashed format. The hashing function is one-way – it cannot be reversed, which is the current standard for password storage.
• Two-factor authentication is used, providing an additional layer of login protection.
• The operator periodically changes administrative passwords.
• Regular backups are performed to protect data.
• An important element of data protection is regular updates of all software components used by the operator to process personal data.

The website is hosted on server infrastructure managed directly by MileSTONE Sp. z o.o. We do not use external hosting providers – all data is processed on our own secure servers.

To ensure security and reliable website operation, we maintain technical system logs. These may include:

• addresses of requested resources (e.g. pages or files),
• request and response times,
• user station name (based on HTTP protocol),
• error information during request processing,
• referring page URL (if applicable),
• browser details,
• user IP address,
• diagnostic data related to forms and service ordering processes,
• information about emails sent to and from the Operator.

In certain situations, the Administrator may transfer your personal data to other recipients if necessary to fulfill the contract with you or meet legal obligations. This applies to:

• online chat solution providers
• authorized employees and collaborators using the data to operate the website
• companies providing marketing services to the Administrator

Your personal data is processed no longer than necessary for its intended purpose, as defined by separate regulations (e.g., accounting). Marketing data will not be processed for more than 3 years.

You have the right to request:

• access to your personal data,
• correction,
• deletion,
• restriction of processing,
• data portability.

You have the right to object to processing for legitimate interest purposes (including profiling), unless there are overriding legal grounds for processing, particularly for establishing, exercising, or defending claims.

You may file a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.

Providing personal data is voluntary but necessary for using the website.

Automated decision-making, including profiling, may be applied to provide services or for direct marketing purposes.

Personal data is not transferred to third countries under data protection laws. This means it is not sent outside the European Union.

The website collects data voluntarily provided by the user and connection parameters (timestamp, IP).

The website may save connection parameters (timestamp, IP address).

In some cases, the website may record information linking form data with the email address of the user filling out the form. In such cases, the email may appear in the URL of the form page.

Data entered in the form is processed for purposes defined by the form's function – e.g., support requests, business inquiries, service registration, etc. Each form clearly states its purpose.

User behavior on the website may be logged. This data is used for website administration purposes.

The operator uses Google Analytics (Google Inc., USA) for statistical traffic analysis. No personal data is shared – only anonymized information. This service uses cookies. Users can manage preferences at: https://www.google.com/ads/preferences/

The operator uses remarketing techniques to match ads to user behavior. No personal data is transferred to advertisers. This requires cookie support.

The operator uses Facebook Pixel. Facebook (Facebook Inc., USA) knows a registered user visited the site. No personal data is shared with Facebook. Cookies are used.

The operator uses heatmaps and session recordings to analyze user behavior. This information is anonymized before it is sent to the service provider. Passwords and personal data are excluded from recordings.

The operator uses automation tools, e.g., sending emails after visiting specific pages, if the user has consented to marketing communication.

The website uses cookies.

Cookies are small text files stored on the user’s device for use with the website. They usually include the website name, storage duration, and a unique identifier.

Cookies are set and accessed by the website operator.

Cookies are used for:

• maintaining user session (after login), so login credentials don't have to be entered on every page;
• enabling marketing techniques mentioned above;

The website uses two types of cookies: “session” (temporary, deleted after logout or browser close) and “persistent” (stored for a defined time or until manually deleted).

Browsers usually allow cookies by default. Users can change settings and delete or block cookies. Browser documentation provides details.

Limiting cookies may affect some website functionalities.

Cookies may also be used by third parties working with the website operator, including Google, Facebook, and Twitter (all USA-based).

If you do not want to receive cookies, change your browser settings. Disabling cookies essential for authentication, security, and user preferences may hinder or prevent website use.

To manage cookies, select your browser below and follow the instructions:

• Edge
• Internet Explorer,
• Chrome,
• Safari,
• Firefox,
• Opera

Mobile devices:

• Android,
• iOS,
• Windows Phone